Welcome to Swarn Dhaaga. These Terms & Conditions (“Terms”) govern your access to and use of the Swarn Dhaaga website, products, and services. By accessing, browsing, or making a purchase through our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
Swarn Dhaaga operates on a curated, made-to-order, and limited-inventory model, and these Terms are designed to ensure clarity, transparency, and a thoughtful experience for all patrons.
1. Eligibility & Responsible Use
You must be at least 18 years of age to access or use our website and services. By using this website, you confirm that you meet this requirement.
You agree to use the Swarn Dhaaga website solely for lawful purposes and in a manner that respects applicable laws, ethical standards, and the integrity of our brand. Any misuse, unauthorised access, or attempt to interfere with the website’s functionality is strictly prohibited.
2. Account Registration & Security
Certain features of the website may require account registration. You agree to provide accurate, current, and complete information and to update such information as required.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Swarn Dhaaga shall not be liable for any loss or damage arising from unauthorised access to your account.
3. Orders, Pricing & Payments
By placing an order on the Swarn Dhaaga website, you agree to pay the total amount displayed at checkout, inclusive of applicable taxes, duties, and shipping charges.
Swarn Dhaaga reserves the right, at its sole discretion, to accept, refuse, or cancel any order at any stage. This includes, but is not limited to, circumstances involving product unavailability, pricing or typographical errors, technical issues, or suspected fraudulent or abusive activity.
All sales are final. We do not accept cancellations, returns, or refunds under any circumstances.
4. Product Information & Craft Variations
We make every effort to present product descriptions, images, and details accurately. However, due to the handcrafted, customised, embroidered, and artisanal nature of our creations, minor variations in colour, texture, embroidery, or finish may occur.
These variations are an inherent part of the craft and should be understood as a hallmark of authenticity rather than defects.
5. Shipping, Delivery & Risk Transfer
Shipping and delivery terms are governed by our Shipping Policy, which forms an integral part of these Terms.
Ownership and risk associated with the products transfer to the customer upon successful delivery of the order. Swarn Dhaaga shall not be held responsible for delays or losses arising due to logistics partners, customs authorities, or circumstances beyond our reasonable control.
6. Intellectual Property Rights
All content on the Swarn Dhaaga website—including text, imagery, designs, logos, graphics, videos, and software—is the exclusive property of Swarn Dhaaga or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written consent from Swarn Dhaaga.
7. Limitation of Liability
To the fullest extent permitted by law, Swarn Dhaaga shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website, products, or services.
In all cases, Swarn Dhaaga’s total liability, if any, shall be limited to the value of the product purchased by you.
8. Privacy & Data Protection
Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to such data practices.
9. Amendments & Continuity
Swarn Dhaaga reserves the right to modify, update, or revise these Terms at any time. Any changes will be effective immediately upon being published on this page. Continued use of the website constitutes acceptance of the revised Terms.
10. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.
11. Contact Information
For any questions, clarifications, or concerns related to these Terms & Conditions, please contact us at:
📧 dhaagaswarn@gmail.com
By accessing or using the Swarn Dhaaga website, you confirm your acceptance of these Terms & Conditions and agree to
